Thursday, October 18, 2007
As a 'customer', I am very disappointed to their service. For your information, the 'their' refers to Alexandra Hospital. Some of you knew that one month ago, my mum, unfortunately, fell sick and was admitted Alexandra hospital. Her condition was undesirable and soon enough, she was sent to ICU. From the very first day when she was transferred to ICU, she was fed with these cans of nutritious milk. Thank God, by His grace, about a duration of a week, My mum has recovered speedily and was transferred back to normal ward. The duration of her stay in ICU was only about 5 days and the hospital made decision on our behalf to purchase 1 big carton of these milk. My mum couldn't finish the whole carton and requested for a refund. So, my dad checked with the hospital and what I knew was that we are not allowed to return any remaining cans. I am utterly disappointed! What kind of customer service is this?? At the end of the day, we had no choice but to carry this heavy carton back home. Gosh...! How am I supposed to deal with this? *sighz*
人之初性本善..("v")("v")
5:21 PM
5:21 PM
